Date

May 14, 2016

Location

Bangalore

Remaining

100 Tickets

Speakers

6+ Professional Speakers

About the event

UNICOM is organizing the UX Design Summit, one of the most interactive conference on User Experience and Design. To be Held in Pune on 14th May 2016, with the Theme "One day of inspiration, education and skills development for user experience designers".

UX Design Summit 2016:
The UX Design Summit is aimed at meeting the needs of all those involved in UX and UI, providing a range of stimulating keynote lectures, seminars and workshops and the opportunity to network with colleagues from other companies in the region. Get introduced to the world of latest technologies from Thought leaders that can improve the design scenario and business.

Conference or Event Schedule


X Topic Abstract

Companies large or small are trying to bring innovation to their products and services in order to be more appealing to customers and sell more. There are various factors that drive innovation of a product/ service- technology, business models, marketing and sales and experience. Some of the times innovation comes as a fluke. But is it repeatable? Can innovation be built in a product/ service? What is the role of user experience in innovation? This talks aims at uncovering a few dimensions of innovation and attempts to answer some of these questions through discussions with the audience.

Speaker Profile

Samir has experience in setting up user experience practices at various organizations. He has been successful at establishing UX practices as profit-centers within a short time-span. As part of setting up UX practices, he has played multiple roles-usability evangelist, ux sales and marketing strategist, designer, researcher and team leader - at the same time.

With over 15 years of industry experience, he has managed multidisciplinary and global UX teams. His project experience spans over 1500+ usability and design projects, which includes consulting to many Fortune 100 companies. He has design expertise in Enterprise applications, Internet and intranet portals, e-Commerce Websites, Social networking sites, Mobile & Desktop applications. The projects he has led fall under various domains: e-Commerce, engineering, life sciences, technology, finance, government, healthcare and insurance - to name a few.

Samir is a speaker at national and international conferences. He has also delivered in-house and external training programs in Usability Engineering. He is instrumental in building the UX community in India, and has organized usability events in the city of Pune.

Specialties: Establishing profit-making UX practice within organizations;

UX marketing and sales strategy; Lead global UX teams; Manage and execute user experience projects; User Experience thought leadership; UX Community building;

UX research on operational models


X Topic Abstract

Agile being the buzzword for quite some time and is referred to being a process. From an UX designers perspective it is a way to approach designing, building experience in software products, which lack the tangible aspect.

AGILE does not mean fast-forward and it does not match up with the way UX way to design stuff (applications/solutions). There has to be a way to formalize the marriage between UX Design & Agile Software Development and it has to be with a mutual consent.

So there are quite a few things, which agile offers and in return compliment/utilize the potential of Design;

- Understanding needs - An ongoing process
- Incremental delivery - Continual design input
- Collaborative working - No more silos
- Story building - All are responsible for the estimates
- Iterative – Detail out as you proceed

All the above amalgamation results in quality, better team dynamics and scope for improvisation.

Let the journey begin, there would be challenges such as Interaction design and Usability taking a back seat sometimes, design not considered as integrated total user experience. What matters is the experience during the journey, which builds an overall experience and we look forward to say "Happily Ever After".

Speaker Profile

VIKAS SWARANKAR is currently working with SAP Custom Development as UX Lead. He has 12+ years of experience, working as a Software Usability Consultant (UX, UCD) across domains (Aviation, Banking/Finance Education/e-Learning, HealthCare, Insurance, Entertainment, Pharmaceutical, Supply Chain, Telecom). He holds a Master’s Degree in Design from Indian Institute of Technology, Bombay and is well versed with design driven development methodology. He is a CUA - Certified Usability Analyst along with CMMI - Software Development Internal Auditor .

Vikas is working with SAP since the last one year and has worked earlier with SAMSUNG, SAPIENT, NAGARRO and HFI in the past. His experience includes successfully completion of projects, with extensive hands on activities along with expert advice on building the optimum user experience in an agile development mode. He has been grooming, training and guiding UX team members and helping them get ramped up on UX agile approach. Vikas has received best employee of the quarter, year awards at some of the organizations he has worked with. He spends his free time building his Tag collection and Seed collection. He is also an ardent photographer with interests in digital arts as well as interior design.

Round Table Discussion


X Topic Abstract

In today's digital era where customers are more demanding than ever, every aspect of business – from strategies to processes to organizational culture needs to be remolded to fit a customer centric frame. The organizations need to take an outside-in approach if they want to have an competitive edge.

To improve customer experiences organizations must understand and cater to their customer's entire journey. Every time a customer contacts the organization, its representatives or engages with its services there is an opportunity for a customer "moment of truth". These “moments of truth” are opportunities for the organization to make an everlasting impression on the customer which is the primary intent of a customer journey.

The customer journey blueprint will help organizations to uncover:

- the moment of truth
- their emotional and subconscious needs
- their positive and not so positive attitudes
- Opportunities for the Businesses to relook the business objectives
- Value Propositions

Agenda

- Introduction to Customer Experience
- Customer Journey Blueprint (What, Why, Value Benefits)
- Sample Design Persona & Scenario
- Anatomy Of Customer Journey blue print
- Understanding the Effect of Customer Wants Needs and Expectations
- Leverage Customers Moment Of Truth for Maximum Customer Experience
- Deriving the Opportunities for Improvement and Value Prepositions
- Exercise: Creating Customer Journey blueprint
- Group Sharing Session: Interactive discussion for participants to share their journey mapping work and how they are thinking about using their maps to improve CX back at their organizations

Pre Workshop Requirements

In the workshop, attendees will go through some of the steps for developing a draft customer journey blueprint. These participants will be divide into small groups and will be given an exercise to develop a customer journey blueprint based on a predefined scenario and persona.

Resources Needed

- White Boards
- Large Chart Papers
- Colored Markers
- Sticky Notes
- Pencils, Erasers, Sharpeners
- Thinking Hats

Speaker Profile

Kaushika Chheda : With over 13 years of Customer Experience & User Experience design, Kaushika has a passion for creating end-to-end "WOW" experiences for its client and their end customers. As a thought leader and practitioner in customer experience & User experience design and execution, she provides a unique perspective and helps organizations in crafting strategies that are goal driven, result oriented and experiences that are inline with Customers needs and Business Objectives

Kaushika has rich experience in conceptualizing & creating customer experience strategies, designing approaches that will achieve customer experience excellence; and setting up metrics and measurement systems that help drive organizational return on investment. Effectively employed Human Centered & Design Thinking methodologies to solve clients business problems, enhance their capabilities and experiences across digital touch-points and channels

Alifiya Tameem Naik : With a mixture of right brain creativity and left brain logic, Alifiya is passionate about creating ever lasting experiences for her clients. She believes the field of user experience helps combine her artistic imagination with analytical problem solving. She has been in this industry for around 10 years and believes the learning curve never ends. She is adept in designing and reacting to customer interactions to meet or exceed customer expectations. With experience in large scale digital transformation projects, she loves to employ traditional and non traditional design thinking methodologies to solve business problems, enhance end customer capabilities and create a seamless omni channel experience. Her passion lies in ethnography research and in future sees herself as a researcher trying to understand customer behaviours, the context in which they would use services or products and discover the value of such services or products in their life.


X Topic Abstract

In today's digital era where customers are more demanding than ever, every aspect of business – from strategies to processes to organizational culture needs to be remolded to fit a customer centric frame. The organizations need to take an outside-in approach if they want to have an competitive edge.

To improve customer experiences organizations must understand and cater to their customer's entire journey. Every time a customer contacts the organization, its representatives or engages with its services there is an opportunity for a customer "moment of truth". These “moments of truth” are opportunities for the organization to make an everlasting impression on the customer which is the primary intent of a customer journey.

The customer journey blueprint will help organizations to uncover:

- the moment of truth
- their emotional and subconscious needs
- their positive and not so positive attitudes
- Opportunities for the Businesses to relook the business objectives
- Value Propositions

Agenda

- Introduction to Customer Experience
- Customer Journey Blueprint (What, Why, Value Benefits)
- Sample Design Persona & Scenario
- Anatomy Of Customer Journey blue print
- Understanding the Effect of Customer Wants Needs and Expectations
- Leverage Customers Moment Of Truth for Maximum Customer Experience
- Deriving the Opportunities for Improvement and Value Prepositions
- Exercise: Creating Customer Journey blueprint
- Group Sharing Session: Interactive discussion for participants to share their journey mapping work and how they are thinking about using their maps to improve CX back at their organizations

Pre Workshop Requirements

In the workshop, attendees will go through some of the steps for developing a draft customer journey blueprint. These participants will be divide into small groups and will be given an exercise to develop a customer journey blueprint based on a predefined scenario and persona.

Resources Needed

- White Boards
- Large Chart Papers
- Colored Markers
- Sticky Notes
- Pencils, Erasers, Sharpeners
- Thinking Hats

Speaker Profile

Kaushika Chheda : With over 13 years of Customer Experience & User Experience design, Kaushika has a passion for creating end-to-end "WOW" experiences for its client and their end customers. As a thought leader and practitioner in customer experience & User experience design and execution, she provides a unique perspective and helps organizations in crafting strategies that are goal driven, result oriented and experiences that are inline with Customers needs and Business Objectives

Kaushika has rich experience in conceptualizing & creating customer experience strategies, designing approaches that will achieve customer experience excellence; and setting up metrics and measurement systems that help drive organizational return on investment. Effectively employed Human Centered & Design Thinking methodologies to solve clients business problems, enhance their capabilities and experiences across digital touch-points and channels

Alifiya Tameem Naik : With a mixture of right brain creativity and left brain logic, Alifiya is passionate about creating ever lasting experiences for her clients. She believes the field of user experience helps combine her artistic imagination with analytical problem solving. She has been in this industry for around 10 years and believes the learning curve never ends. She is adept in designing and reacting to customer interactions to meet or exceed customer expectations. With experience in large scale digital transformation projects, she loves to employ traditional and non traditional design thinking methodologies to solve business problems, enhance end customer capabilities and create a seamless omni channel experience. Her passion lies in ethnography research and in future sees herself as a researcher trying to understand customer behaviours, the context in which they would use services or products and discover the value of such services or products in their life.

Designathon Workshop – Your New Startup

We will explore how psychology (cognition, behaviour, perception, emotion etc.) and heuristics assist us to better understand human capabilities and limitations, evaluate and validate our designs, generate better ideas and help us implement effective UX design. Whether the product is a mobile application, software, website or even an electric car, our goal is to build products for people that are memorable, bring value to our lives and user-centred.

1.Project brief
2.Define the problem
3.Target customers and assumptions
4.Ideation and research
5.Validating your hypothesis
6.Develop MVP

Designathon Workshop – Your New Startup

We will explore how psychology (cognition, behaviour, perception, emotion etc.) and heuristics assist us to better understand human capabilities and limitations, evaluate and validate our designs, generate better ideas and help us implement effective UX design. Whether the product is a mobile application, software, website or even an electric car, our goal is to build products for people that are memorable, bring value to our lives and user-centred.

7.Design Studio Method – sketching/wireframing
8.Final prototype
9.Pitching and presentation

Sponsors

Benefits of sponsorship

This is a great opportunity to strategically brand your organization. As a sponsor, you will receive a tremendous amount of visibility and numerous other benefits at the conference.

Sponsorship Levels

Platinum Sponsor (Limited to 2)

Gold Sponsor (Limited to 3)

Knowledge Partner (Limited to 1)

Silver Sponsor (Limited to 4)

Bronze Sponsor (Limited to 4)

Conference Bag Sponsor (Limited to 1)

Track Sponsor (Limited to 2)

A-La-Carte (Open)

       

Instant Sponsorship

Instant Sponsorship $500  View details



X

INSTANT SPONSORSHIP

Instant Sponsorship includes:

 Logo/link on UNICOM website

 Logo on presentation screens throughout conference

 2-day Conference Pass

Past Sponsors

Testimonials

Event Speakers

Samir Chabukswar

Founder & CEO

YUJ Designs

Vikas Swarankar

UX Lead

SAP Custom Development

Kasturi Shinde Yadav

User Experience Consultant

Globant

Kaushika Chheda

Customer Experience Architect

TCS

Shashank Shwet

Founder

ImaginXP

Alifiya Tameem Naik

Associate Consultant

TCS

Event Price list (14th)

Super Early Bird

Rs
1,500
14.5% service Tax
Till 14th March

Early Bird

Rs 2,500
14.5% service Tax
Till 14th April

Standard

Rs 5,500
14.5% service Tax
Till 14th May

Event FAQS

UX Design Summit in Pune is open to anyone who has an interest in The User Experience Design and works in the technology/telecoms industry or any related field.

No

Yes, all conference attendees must register in advance to attend the event.

A. As this is predominantly an event for the UXUI Design Industry, if you are interested in attending. Please note that there will be a charge to attend as a student (can avail special discount as a student).

Yes you can, please contact contact@unicomlearning.com with what you would like to be changed and we can assist.

Please fill the below details of youe colleague and send us an email block the seats. Name
Email ID
Designation
Contact NO
Company name

Event Location

The E Square Hotel
Level 5, 132 A, University Road, Ganeshkhind, Pune, Maharashtra 411016
Phone:020 6604 4100

contact@unicomlearning.com

Get Direction

Send Message

Unicom Address

A.V.Bureaux,
2nd Floor, #99/A,
Green Glen Layout,
Bellandur,
Bangalore – 560103 ,
Karnataka, India.
Phone : +91-8042023134

contact@unicomlearning.com

Get Direction

Disclaimer and Indemnity

"Confirm your CANCELLATION in writing up to 15 working days before the event and receive a refund less a 10% service charge. Regrettably, no refunds can be made for cancellations received less than 15 working days prior to the event.

However, SUBSTITUTIONS are welcome at any time and is done at no extra cost. The organisers reserve the right to amend the programme if necessary.

INDEMNITY: Should for any reason outside the control of UNICOM Training & Seminars (P) ltd (hereafter called UNICOM), the venue or the speakers change, or the event be cancelled due to industrial action, adverse weather conditions, or an act of terrorism, UNICOM will endeavour to reschedule, but the client hereby indemnifies and holds UNICOM harmless from and against any and all costs, damages and expenses, including attorneys fees, which are incurred by the client. The construction validity and performance of this Agreement shall be governed by all aspects by the laws of India to the exclusive jurisdiction of whose court the Parties hereby agree to submit."