Posts Tagged ‘Nitesh Naveen’

UNICOM Tech Alert: 6 Tech Skills That Will Be Outdated in The Near Future

17 Dec

skills outdated

While we have seen an upsurge in demand for skills around emerging technologies and processes, some of the traditional tech skills, once in demand, are slowly moving towards oblivion. Nitesh Naveen, CEO, UNICOM Learning, which works closely with over 300 IT companies globally, discusses some such tech skills and why the industry doesn’t need them anymore.

IT vendor management: Till recently roles such as IT vendor management were high in demand and most probably still are. However, with larger and increasing use of open source and cloud based products, the role of the product vendor has diminished. Even traditional IT services like staff augmentation or system integration activities are being done over cloud.

Data centre admin: Most of the large enterprises, owning their own data centres, are considering moving to cloud. However, regulatory and security concerns exist which is deterring them to switchover. In a couple of years, cloud security will cease to be a deterrent, and the only roadblock shall be regulations. But the ecosystem will soon develop to find a solution to comply with the regulations. Data centre admin, as a function, will then become redundant.

Windows XP admin/help desk: Many IT professionals, from engineers to help desk support workers to system administrators, have significant XP experience. Unfortunately, this may no longer be a useful attribute. Windows XP still holds the #2 spot for desktop operating market share (just after Windows 7), but its fate is sealed. Microsoft ended the XP license sales more than two years ago and plans to cease supporting it in less than a year.

Software support: The transformation of computing from desktop to mobile, especially the transition of software and services into cloud, is limiting opportunities for traditional/packaged software support. Today, you need to know how to manage software services and software configurations in cloud computing.

Manual testing: Currently, India has over 100,000 manual testers. With advancement in automation techniques and reduction in the cost of release and build management, most of the manual testing is getting automated. UNICOM is seeing a trend where companies are asking to up-skill their manual testers into business assurance roles.

Programmer: If you are a true blue programmer, who loved coding and only coding, then you are in for trouble. With most of the companies going to adopt Agile and DevOps practices, the role of a programmer is silently moving towards core software engineering. This means that the role that needed only to code will transform into a role where you will work with the user to develop software that they want.



‘Internet of Things’ poised to change the face of connectivity

06 Nov

IoT Main Banner

“India Internet of Things Week”- 2014, with the theme “Link your World” powered by UNICOM Learning was recently organized in three major metro cities viz. Bangalore, Mumbai and Delhi. The event also hosted the prestigious contest for startups – “IoT Tech 10” to identify select ten IoT startUps based in India. The contest was aimed to identify India’s most innovative and successful start-up company in the field of Internet of Things (IoT). EXILANT, INVENTROM, CARIQ, ALTIUX, TAGPLUG, EPSILONELECTRONICS, COOEY and INFOZECH were the 8 start-up companies that were selected and also grabbed the Certificate of Honour & Memento from the organizers and knowledge partners – IBM and Intel.

IoT week also identified and explored how the Internet of Things will re-shape interactions with the real and virtual world in the coming years. The 3 day conference brought together leading IoT companies, start-ups and the developer/ professional community to exchange their ideas with the practical application and utilization of Internet of Things under one roof. It also focused on the ways in which Machine-to-Machine technologies (M2M) and the Internet of the Things (IoT) can be utilized to vastly improve business processes, minimize risk, spur innovation, and drive revenue.

” The IoT conference was a necessity considering that it is a field that has a lot of futuristic potential. Thanks to Unicom for doing a fantastic job addressing the need of the software industry with conferences and events in such niche fields. It is always a pleasure to present at a Unicom conference and I look forward to more such events in future.” said Sujit Balan, Director Engineering from Globologic

According to the recent IoT policy in India, government aims to create an IoT industry of USD 15 billion by 2020 in India which will increase national device connectivity from the current 200 million to over 2.7 billion by that time. The number of internet-connected devices (12.5 billion) surpassed the number of human beings (7 billion) on the planet in 2011, and by 2020, Internet-connected devices are expected to be between 26 billion and 50 billion globally.

“The Internet of Things (IoT) may sound like a business buzzword, but in reality, it’s a real technological revolution that will impact everything we do. The main objective of our initiative was to stimulate and promote entrepreneurial drive in INDIA in the area of IoT and help new IoT Product Technology start-ups to emerge. This also included, extending support to the venture from the idea to the launching stage, promoting and rewarding the start-up projects and companies” said Nitesh Naveen, CEO, UNICOM Learning.

This event created a platform for potential start-ups to meet IoT experts to attend keynote presentation, participate in the interactive sessions and network with experienced Business and Technical practitioners from start-up companies involved in production/processing in the area of M2M and Internet of Things i.e. application providers, platform companies, and device manufacturers participated in the conference.

“The Internet of Things (IoT) is a gigantic wave of new possibility that is destined to change the face of technology and IoT is poised to give a whole new meaning to the adage “Work smarter, not harder” added Nitesh Naveen, CEO, UNICOM Learning.

Coverages in media-
APN News:

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· Launch mantra:

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· Top News India:

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· Surkhiyan:

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Web news wire:
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· News Super-fast:

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UX Design thinking Part 1

10 Apr
UX is like being a good friend UNICOM
– Nitesh Naveen, CEO, UNICOM Learning

UNICOM Learning has seen phenomenal growth since last few years and has emerged as one of the fastest growing Professional Conference Organizer (PCO) in global market, worth $25 bn as per a conservative estimate. We do lot of crazy things in a systematic way, one of which is our continuous improvement program. Here we seek advises from multiple stakeholders. We asked one of our past delegate who also happens to be CIO of a large bank, “What more can we do to do better?”

He suggested that UNICOM should provide better user experience on its website. CIOs usually answer in simple sentences, but this time it was complex for me. 🙂

“User Experience” was a new term to me and hence I could not really understand his suggestion. Later that week, I came across the work of Mr Donald Norman, a user experience architect, who coined the word user experience way back in 1995. He has written few books on the topic. As I had little intention to read the whole book then, I read its synopsis available on internet.

Then I realised that “User Experience” is not at all a technical term. It basically means how a user feels when meeting you, your company or when using your product or service.

Analogy – How a new employee feels when he joins a company? How a new bride feels when she moves into in-laws’ house post marriage? There can be many similar situations…which basically is what user experience all about.

Thus began our journey to revamp our website (; this gets 1000+ unique hits per day) to provide the best User Experience. As and when we started learning more about the subject, we were able to understand how difficult few experiences are for our customers, who visits our website. Our analytics team showed that we were not losing many customers because of this problem, but for me it was more than a business.

We would be designing a new website from this month and this is what we have suggested to our designers and developers, when explaining what is User Experience thinking? –

“User experience thinking is like being a good friend”

Won’t the new joinee or the new bride love to get a friend when they enter a new world?

In other words, our new design should not be over bearing; nor should it be neglectful. We have to basically use friendly tricks to provide the best user experience. These tricks are –

[1] Guide the users: We should not try to coach them. Unnecessary gyaan would make us look like a teacher rather than a friend. At the same time, we should not leave them hanging as well.

[2] Don’t confuse: Sometimes in our enthusiasm to win a customer, we confuse them by offering more than what is needed. It is something like when you visit an apparel store, you are handed a leaflet with details of all available clothings. I would think – “Do I like stupid where I need to be given so much information? Guess what I know what I need more than you buddy.”

Don’t make your users feel the same. Don’t frustrate them either with no information or help around when they need.

[3] Give feedback – Friends wants to know how they are doing. They like when you appreciate and love when you help. Basically they want you to be with them. In our context, a good ux design should let the user know (few examples)

3.1 that when they click a button, button’s color would change acknowledging the action tried.

3.2 that when they are downloading a brochure, they are made aware of the time left before they can see it

3.3 that when they are registering, they are aware that they are just 4 clicks away

[4] Be human – Users love when they know that they are talking to a person and not a machine. Hence a lot of focus should be given to the language, instruction sets, etc

[5] Set the users up for success – Nothing delights me when I see the following message after booking my air-ticket-

“Thanks. Your booking is successful. You have been sent a confirmation email and SMS. If you need to alter you plan, we would do it for you. Enjoy your flight and have a nice day”

After every milestone, we need to congratulate our users. They not only paid for it, but also spent their time and imagination in the experience that you provided.

We are also currently looking at the following top 5 trends in UX design for our new website.

– Skeumorphic Design Vs Flat design

– Multi Device Design

– Scalable web design

– Visual storytelling

– Typography


We shall be using India UXUI design summit to learn more about these trends.

See you at the event on May 23 at Hotel Atria

I am open for suggestions.

Nitesh Naveen
Nitesh Naveen

Twitter: @NiteshNaveen
Skype: Naveen_Nitesh