Certified Scrum Master is a two-day certification course (Certified Scrum Master Certification is provided by ScrumAlliance) in which you will apply the Scrum framework to build a new product. You will learn what it feels like to be on a Scrum team—experiencing many of the challenges you're likely to face—while being coached by someone involved with the application of Scrum at many organizations. This “learning by doing” style of instruction demands your open mind and active participation. Attendees who are Project Management Institute PMP's are eligible for16 Professional Development Units.
NEW REQUIREMENTS TO BECOME A SCRUMMASTER (EFFECTIVE FROM 1 SEPTEMBER 2012)
You will become a Certified ScrumMaster once you pass the Certified Scrum Master (CSM) test. You have two opportunities within 90 days, after you receive your welcome email, to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. The questions in the Certified Scrum Master (CSM) test are based on the learning objectives established for this course at Scrum Alliance. You can also access the content of the Agile Atlas. The Agile Atlas is a resource for Scrum and other relevant information you need as a Scrum practitioner.
The test contains 35 multiple-choice questions and you must correctly answer 24 questions to pass. The test takes about an hour to complete. You can stop and restart as many times as needed. You can also skip, go back, and bookmark questions for later review. Review your bookmarked questions before submitting your test for scoring. When you click “submit” at the end, a warning message will alert you of any unanswered questions. Your test results will immediately appear on your computer.
The CSM course will cover the following topics (among others) through two days of interactive exercises, lecture, and discussion
· Introduction to Scrum · Scrum Roles and Responsibilities · Agile Requirements Analysis · Estimating and Prioritizing Product Backlogs · Sprint Planning, Execution, Review, and Retrospectives · What does "Done" mean? · Technical Debt and other pitfalls · Release planning based on empirical measurement · Scrum in multiple-team organizations · Q & A
What is a ScrumMaster? An agile project manager emphasizes facilitation, leadership and communication over traditional command-and-control activities. In the Scrum framework, this role is called “ScrumMaster” as a constant reminder of the differences between agile and traditional project management. The ScrumMaster’s role is to maximize the team’s efforts toward its goals while removing the impediments that stand in its way.
Scrum Advantage: The advantage of the Scrum is that is a very simple process skeleton that could be also very efficient IF and ONLY IF the context allow that or can be adapted to meet the pre-conditions.
SCRUM can help you plan your projects in parts. That will ensure that you will definitely have some deliverables at a given stage.
All attendees who complete the training course and pass the Scrum Alliance CSM online exam will become Certified ScrumMasters (CSMs), and will be listed on the Scrum Alliance website's CSM registry. Certification is based on full attendance and active participation in the course, and successfully passing the exam. There is not an option to take the exam without first having completed the CSM course. There are no pre-requisites for attending (other than about 60 minutes of assigned reading prior to the class, which will be provided upon registration.)
As Certified ScrumMasters, attendees will receive a certificate and individual license from the Scrum Alliance, a version of the course training materials to use with their own teams, various planning tools and other materials, and they will have access to the Scrum Alliance website's ScrumMaster restricted areas.
Certification Process A new version of the CSM exam has been developed and beginning 1 April 2012, anyone wishing to become a CSM will need to achieve a passing score on the exam.
The new web-based exam has 35 questions and no time limit but must be completed within 60 days of taking a CSM course. You will be able to bookmark questions, change answers to questions, and even stop the exam, returning to it to complete the questions at a later time within the 60-day period.
After completing the exam, you will be shown any questions you answered incorrectly, but will not be shown a list of possible answers. This is an effort to balance the integrity and security of the exam questions with the opportunity for people to learn through the exam process.
If you do not pass the exam on the first attempt, you may retake it any time during the 60 sixty days following your CSM course. You may even re-take the exam immediately if you would like.
If you fail the exam a second time, you will need to pay a $25 exam fee to the Scrum Alliance before taking the exam a third time. The Scrum Alliance recommends that anyone who fails three times, re-take the CSM course before attempting the exam a fourth time.
Course content: The Certified ScrumMaster course is a two-day interactive session designed to effectively teach Scrum principles and practices. Upon successful completion of the course, attendees will receive official designation as Certified ScrumMasters by the ScrumAlliance along with a two-year membership to the ScrumAlliance.
You can expect the following topics to be covered during the course:
Short, five-minute exercises and case studies will be scattered throughout the two-day session. Longer exercises are detailed below. Ample material is available for this session, and while all essential information will be covered, time spent on each topic will vary depending on the composition of the class and the interest in particular areas. A more detailed course outline is available at our website.
Agile Thinking: In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum. “The Art of the Possible” is an opportunity to understand how small changes in behavior can have a large impact on productivity. This also turns our thinking towards new ideas and a willingness to change for the better.
The Scrum Framework: Here we’ll ensure that we’re all working from the same foundational concepts that make up the Scrum Framework.We’ll review the three areas that impact an organization most as we move ahead with Scrum and explain the different Scrum Roles, Artifacts, and Meetings.
Implementation Considerations: Moving beyond Scrum’s foundational concepts, we’ll use this time to dig deeper into the reasons for pursuing Scrum.We’ll also begin a discussion of integrity in the marketplace and how this relates to software quality.
Exercise: Integrity at a fast-food restaurant. During this exercise we’ll review various options regarding an employee faced with a difficult situation. The importance of providing high quality products to our customers will be explored.
Exercise: understanding customer expectations. This exercise is the beginning of an extended exercise involving agile estimating and planning. During this first portion of the exercise, we’ll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.
Exercise: The 59-minute Scrum Simulation. This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes! We’ll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product.
Scrum Roles: Who are the different players in the Scrum game? We’ll review checklists of role expectations in preparation for further detail later in our session.
The Scrum Team Explored: Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions. We’ll also include small exercises to help participants understand how to handle difficult situations.
Exercise: Agile estimating and planning. Although agile estimating and planning is an art unto itself, the Mike Cohn's concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning. We’ll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.
The Product Owner: Extracting Value: The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value. How can we help ensure that we allow for project work to provide the best value for our customers and our organization? We’ll take a look at different factors that impact our ability to maximize returns.
The ScrumMaster Explored: It’s easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities. The difficulty comes in the actual implementation. Being a ScrumMaster is a hard job, and we’ll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.
References and Advanced Considerations: This section of our material acts a reference for more detailed information regarding Meetings, Artifacts, and Advanced Considerations.
Closing Topics: We’ll wrap up with direction on where to go next with your Scrum experience, some Scrum reference sites, and our graduation ceremony.
These courses are conducted by Scrum Alliance-authorized Certified Scrum Trainers. Following are our list of esteemed trainers.
Andreas Wintersteiger Andreas is an agile coach and trainer with over 20 years of experience in software development in big international corporations and small startups. He has worked as a project manager or project lead since 1995 and still keeps developing on his own. He received a MSc and a PhD from JKU Linz, Austria and is very passionate about developing software.
Andreas started working with agile in 2001, focused on (then called) lightweight methods, especially XP and related practices. He practices test driven development and continuous deployment. He helps software developers and organisations in transitioning to agile, establishing processes and tools, such as build and test automation, continuous integration etc. He has been involved in many large Scrum implementation projects since 2006.
Carlton Nettleton Carlton Nettleton is the President of leading Consulting Company in US. He is very enthusiastic and encouraging kind of person, he involved in agile projects from past 10 years, he shares his 10 years of exciting agile experience with teams and organizations as they reach for higher levels of performance and engagement. His valuable experience helps others to grow and flourish on individual level.
While training he will be sharing tools, techniques, practices and insights that he had gained in the last ten years while working with Agile teams as both a contributor, leader and a consultant. From past 10 years he is focusing to develop high-performing teams through a combination of visibility, accountability, real ownership of the work and authentic personal relationships. With the help of his vast experience in agile, teams will deliver not just the same mediocre results faster, but ASTONISHING results. His main focus is to use all of his experience and deep knowledge of Scrum to organizations that are looking for something more out of their business and teams.
Jeff McKenna Jeff McKenna has been involved in software development for over 45 years and has been actively participating in the creation and delivery of agile software development since 1987. He has been involved in all areas of software product development from programming, system design and architecture to project management, testing, sales and marketing. Since the late 1980s Jeff has focused on the process side of development and along with Jeff Sutherland and John Scumniotales at Easel corporation in 1993 created the Scrum methodology of agile software development and started the very first Scrum team.
Jeff has worked extensively with object-oriented programming systems, languages and applications and was the Chair of OOPSLA in 1994 which helped to incubate and increase adoption of several related disciplines including agile software development. Working with IBM, Cigna, ObjectShare, Easel Corp, Millennium Pharmaceutical and the US Air force, Jeff provided expertise in architecture, design and implementation for their first Smalltalk based object-oriented projects.
Jim Schiel Jim Schiel is a CST with a strong background in enterprise level Scrum installations. His first book, Enterprise Scale Agile Software Development, was published in November 2009 by CRC Press. Schiel worked at Siemens Medical Solutions for 23 years, where he worked initially as a developer, then as a manager for 17 years, eventually playing an instrumental role in creating one of the largest Scrum installations in the world. As a business process engineer at Siemens, he helped identify, document, and implement best practices for the large scale implementation of agile development.
Jim brings many years of management experience, software development experience, and Scrum knowledge to his classes and coaching engagements
Peter Borsella Peter Borsella is the founder of Winnow Management Corporation, based in Parkland, Florida. Peter is an IT professional with over 25 years of experience in application development and IT leadership. He is also a Project Management Professional (certified by the PMI) and a Certified ScrumMaster Trainer (certified by the Scrum Alliance). His ability to contribute across a wide range of environments has taken him to companies such as First Data Corporation and eFunds Corporation and outside the United States to India, Israel, and Hungary.
Peter is adept in administering all aspects of project management, as well as providing authentic leadership to create effective teams. An active and contributing member to both the PMI and the Scrum Alliance, Peter’s speaking engagements focus on bridging the gap between traditional Project Management and Agile Project Management. His goal is to help others understand how to get the best return from any project by achieving higher levels of software quality, increased customer satisfaction, and cohesive teams that enjoy increased productivity.
Peter Measey Peter Measey is a Director and co-Founder of RADTAC. He has managed and contributed to the implementation of some of the largest Agile Project and Delivery Management transformations in the UK and worldwide. He also works worldwide providing agile coaching and training and has solid experience of enabling agile within different cultures having worked in the United States, China, India and across Europe.
Peter has over 27 years experience in Information Technology and Process / Busi-ness Change across all traditional and contemporary project delivery and manage-ment methods, and is an expert in their successful introduction, implementation and integration. Peter has been specialising in Agile since 1994, and is a Certified Scrum Trainer, Certified DSDM Trainer, APLN Practitioner and Prince2 Practition-er.
David Hicks David Hicks is a Founding Director of RADTAC. As an independ-ent consultant in 1997 he was hired by British Airways to man-age the implementation of DSDM as the standard method across their 5,000-strong IT organisation.
He joined the Agile Alliance as a Founder member in 2002 and have been doing Agile consulting, training and coaching in a whole range of different contexts ever since, using the full range of Agile approach-es including Scrum, XP, Lean, DSDM and the Open/Agile Unified Process. He is a regular speaker on the Agile conference circuit and hold the following Agile qualifi-cations: Certified Scrum Trainer, Certified DSDM Agile Trainer, Certified Scrum Practitioner, Certified DSDM Agile Practitioner, Certified Scrum Master, Certified Agile Leadership Practitioner.
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What will be method of delivery? We will apply the experiential activities to discussion of advanced topics such as how to use Scrum in multiple-team organizations, how to measure progress empirically at a macro level, release planning to maximize ROI, and why such a simple framework disrupts organizations to be the best they can be. Who is the Certification Agency? Upon successful completion of the course, attendees will receive official designation as Certified Scrum Masters by the Scrum Alliance along with a two year membership to the Scrum Alliance.
Are there any prerequisites to attend this program? There is no prerequisite to attend the training, except for a 60-minute reading assignment which must be completed in advance of the course (full details are sent about 2 weeks prior to the course date).
Who should take this training course? This course is useful for anyone who wants to be successful using Scrum. It's not just for ScrumMasters – but will benefit anyone who is involved in a Scrum Project and in any of the Scrum roles. It’s strongly recommended for Product Owners, Product Managers, Project Managers, Functional / Departmental Managers, Development Team Members (including Architects, Designers, Coders, Testers, and others), and Executives involved in transitioning to Scrum within their own organization.
Will this training / certificate help my career? The Certified ScrumMaster course is the industry-standard for preparing you to be successful with Scrum, and people who take UNICOM's Certified ScrumMaster course rate it as "worth the time and money, and something that will help them to apply Scrum and Agile concepts in Project delivery to the delight of customer".
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What does Registration Fee include? The Registration Fee includes the following: Study Material, Scrum Master Certification Exam, 2-years membership in Scrum Alliance, lunch on both days.
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