Certified Scrum Master (CSM)


Certified Scrum Master (CSM)

You will become a Certified ScrumMaster once you pass the Certified Scrum Master (CSM) test. You have two opportunities within 90 days, after you receive your welcome email, to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. The questions in the Certified Scrum Master (CSM) test are based on the learning objectives established for this course at Scrum Alliance. You can also access the content of the Agile Atlas. The Agile Atlas is a resource for Scrum and other relevant information you need as a Scrum practitioner.

The test contains 35 multiple-choice questions and you must correctly answer 24 questions to pass. The test takes about an hour to complete. You can stop and restart as many times as needed. You can also skip, go back, and bookmark questions for later review. Review your bookmarked questions before submitting your test for scoring. When you click “submit” at the end, a warning message will alert you of any unanswered questions. Your test results will immediately appear on your computer.


The CSM course will cover the following topics (among others) through two days of interactive exercises, lecture, and discussion

· Introduction to Scrum
· Scrum Roles and Responsibilities
· Agile Requirements Analysis
· Estimating and Prioritizing Product Backlogs
· Sprint Planning, Execution, Review, and Retrospectives
· What does "Done" mean?
· Technical Debt and other pitfalls
· Release planning based on empirical measurement
· Scrum in multiple-team organizations
· Q & A

What is a ScrumMaster?
An agile project manager emphasizes facilitation, leadership and communication over traditional command-and-control activities. In the Scrum framework, this role is called “ScrumMaster” as a constant reminder of the differences between agile and traditional project management. The ScrumMaster’s role is to maximize the team’s efforts toward its goals while removing the impediments that stand in its way.

Scrum Advantage:
The advantage of the Scrum is that is a very simple process skeleton that could be also very efficient IF and ONLY IF the context allow that or can be adapted to meet the pre-conditions.

SCRUM can help you plan your projects in parts. That will ensure that you will definitely have some deliverables at a given stage.

All attendees who complete the training course and pass the Scrum Alliance CSM online exam will become Certified ScrumMasters (CSMs), and will be listed on the Scrum Alliance website's CSM registry. Certification is based on full attendance and active participation in the course, and successfully passing the exam. There is not an option to take the exam without first having completed the CSM course. There are no pre-requisites for attending (other than about 60 minutes of assigned reading prior to the class, which will be provided upon registration.)

As Certified ScrumMasters, attendees will receive a certificate and individual license from the Scrum Alliance, a version of the course training materials to use with their own teams, various planning tools and other materials, and they will have access to the Scrum Alliance website's ScrumMaster restricted areas.

Certification Process
A new version of the CSM exam has been developed and beginning 1 April 2012, anyone wishing to become a CSM will need to achieve a passing score on the exam.

The new web-based exam has 35 questions and no time limit but must be completed within 60 days of taking a CSM course. You will be able to bookmark questions, change answers to questions, and even stop the exam, returning to it to complete the questions at a later time within the 60-day period.

After completing the exam, you will be shown any questions you answered incorrectly, but will not be shown a list of possible answers. This is an effort to balance the integrity and security of the exam questions with the opportunity for people to learn through the exam process.

If you do not pass the exam on the first attempt, you may retake it any time during the 60 sixty days following your CSM course. You may even re-take the exam immediately if you would like.

If you fail the exam a second time, you will need to pay a $25 exam fee to the Scrum Alliance before taking the exam a third time. The Scrum Alliance recommends that anyone who fails three times, re-take the CSM course before attempting the exam a fourth time.


Course content:

The training deepens the important aspects of Scrum and, compared to the Scrum Essentials training, goes into more detail on the Scrum Roles (particularly the Scrum Master), the artifacts and the meetings. In addition, many valuable tips and advice from practical experiences are given, which are helpful for Scrum introductions or for the phase after a pilot. Note: We will not deal with the Scrum basics in this training.

  • Agile Principles and Values
  • Empirical Process Control
  • Scrum Values
  • The Scrum Framework
  • The Scrum Roles
  • The Product Backlog and User Stories
  • Scrum Meetings
  • Scrum Master & Scrum Meetings
  • Backlog Grooming
  • Agile Estimation Techniques
  • Teambuilding
  • Self-organization
  • Technical Debt
  • “Ready” and “Done”
  • Release Planning
  • Introducing Scrum
  • Scaling Scrum
  • Scrum with distributed Teams


Agenda (for both the days)


  • The training lasts two days; full attendance is mandatory for being registered for certification. The training will be held in English language, presentation material and handouts are in English, too.
    • 08:30 AM Welcome and Registration
    • 09:00 AM Starting the class
    • Two breaks with refreshments: one in the morning around 11 AM, one in the afternoon around 3 PM
    • 01:00 PM  Lunch break


Instructor Bio

Madhur Kathuria:

September ( New Delhi: 10th – 11th , Hyderabad: 19th- 20th, Kolkata: 24th- 25th,Bangalore: 26th – 27th)

Madhur is a Scrum Alliance Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC). Starting his career as a technologist, He has traversed various roles in his industry journey including that of a Programmer, Test engineer, Business analyst, Scrum Master, Process Consultant, CMMi appraiser and Consulting lead.

He is also an OD and Behaviour coach focusing on helping individuals and organizations realize their full potential through focused training programs, Executive and leadership training and coaching and 1:1 mentorship and counselling both at personal and professional level.

Having worked with 300+ teams across 60 organizations, trained 12000+ Associates, He brings these experiences as part of his training and coaching regimen to ensure that the learning is not just theory based, but has a pragmatic insight into the real world. He focuses learning through various activities thereby participants are able to quickly grasp concepts and relate to real world.

He has been passionate about Scrum, Agile Trainings, Consultancy and had been speaking in Agile conferences in India and other parts of globe, participating in community activities through India Scrum Enthusiasts Community (ISEC), Agile Pune, Agile and Lean Forum of Asia (ALFA) and many more. He had been invited as Chair person and speaker at various national and international conferences including Software Development Forum 2012 in KL, Malaysia, Regional Scrum Gathering India 2014, Scrum Gathering India Regional 2013 and Agile Tour events in India.

Kiran Thakkar:

September ( Pune : 12th -13th , Bangalore: 14th- 15th, New Delhi: 19th-20th, Hyderabad : 21st-22nd )

Kiran Thakkar, an IT professional with 25 years of experience in global application development and leadership, is a Project Management Professional (certified by the PMI) and a Certified Scrum Trainer (certified by the Scrum Alliance). Kiran also holds an MBA and an MS in Computer Science. Kiran worked at Siemens Medical Solutions and played an instrumental role in one of the largest agile/scrum implementation in the world. Kiran was an overall program release manager at Siemens for a very large-scale, globally distributed, and FDA compliant agile initiative (40+ teams, over 500 members, part of overall 120+ teams). Kiran laid the groundwork for agile practices still in use and highly effective in Siemens today. Kiran brings real life scrum implementation experience to his class.

He also pioneered implementation of the agile practices and mentored scrum masters globally. He was one of the early adopter of enterprise level large-scale agile/scrum. He is also an adjunct faculty at Penn State Great Valley, DeVry/Keller University, and University of Phoenix teaching in online and traditional 'on-ground' environment. he has conducted various certification and non-certified Agile/ Scrum workshops including a user story- writing workshop. He has facilitated a sprint planning , help coach team members to plan a sprint at the right level of details, helped in enterprise level agile Transition.


Kok Ewe Siew

September (Hyderabad: 26th- 27th,Bangalore: 28th - 29th, New Delhi : 30th- 01st)

Kok Ewe ("KE") Siew is an Agile Coach & Certified Scrum Trainer(R) at Intel Corporation.  He is based in Penang, Malaysia.

KE has been involved in many product development projects in the semiconductor industry since 1994.  He had a successful career as a product development engineering manager, but in 2009, he decided that he had had enough of the problems repeatedly encountered by product teams as a result of the waterfall approach to product development.  KE decided to join in on a mission by a small group of Agile champions to transform the mindset and culture of the semiconductor giant to Agile, one small team at a time.  He became a full-time ScrumMaster/Agile Coach, and started coaching Scrum teams.

 KE is today a recognized pioneer of the Agile community in his home site, Intel Malaysia.  Agile adoption is gaining momentum in the corporation, and KE spends most of his time nowadays coaching product teams and their managers to help them with their Agile transition.

KE has conducted many Scrum workshops teaching Agile principles/values and Scrum practices to new teams.  He emphasizes on the importance of the "Agile mindset" as this greatly facilitates the adoption process.  Many of the teams he coaches have successfully embraced Agile thinking to achieve great business results. KE has a Bachelor of Electrical Engineering (1st Class Honours) from the University of Melbourne, Australia; a Master of Business Administration from the Heriot-Watt University, Scotland; and a Master of Science in Manufacturing Systems and Technology from the Nanyang Technological University, Singapore, under the Singapore-MIT Alliance programme.   

Arne Ahlander

September (Bangalore: 15th - 16th)

Arne Åhlander is a Senior Consultant using Agile and Lean methodologies to improve management and product development for several larger software organizations. Arne has experience from the software industry since 1994, to a great part in the area of product management where he have held several senior positions.

Arne has managed Scrum projects, helped customers start Scrum initatives. Arne is a CSM, CSPO, CSP and he became a Certified Scrum Trainer (CST) in November, 2008.

Mr Åhlander is a TBR (Training from the BACK Of the Room) Certified Trainer. Arne is based in Lund, Sweden, employed by Aqqurite and an active member of the SW Business Improvement efforts in Scandinavia. He holds a Master of Science in Electrical Engineering at Lund University, Sweden. 

Special interests of Arne are: 

* the Product Owner role

* Business Value calculations 

* Prioritization of projects based on Business Value

* Extending Scrum within organizations 

* Scaling of Scrum


In-House Training

Customised and tailored in-house training gives your business the competitive edge by focussing on self-improvement and investing in your people. In-house solutions allow you to leverage our expertise. We can design and deliver a professional training programme customised to your training needs, provide targeted objectives & learning outcomes, supply highly trained instructors, and provide stimulating content backed up by flexible and cost-effective options.

Call +91 9538878798( India), +44 20 8144 7792( UK) or email contact@unicomlearning.com

In-House Training is an increasingly popular option as it allows you:

Flexibility in Dates & Timing
You can choose dates and timing that will suit you

Cost Effectiveness
Save up to 20% over public training (or more if you have more than 10 people; For Certified ScrumMaster, group size should be more than 20)

Customised Training Content

We will work closely with you in customising course content to suit your team and organisation's objectives and learning outcomes

Course will be conducted in a safe environment and we're happy to sign confidentiality agreements if required

Let us come to you and save on substantial travel and accommodation costs whilst reducing your organisation's carbon footprint

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What will be method of delivery?
We will apply the experiential activities to discussion of advanced topics such as how to use Scrum in multiple-team organizations, how to measure progress empirically at a macro level, release planning to maximize ROI, and why such a simple framework disrupts organizations to be the best they can be.

Who is the Certification Agency?

Upon successful completion of the course, attendees will receive official designation as Certified Scrum Masters by the Scrum Alliance along with a  two year membership to the Scrum Alliance.

Are there any prerequisites to attend this program?
There is no prerequisite to attend the training, except for a 60-minute reading assignment which must be completed in advance of the course (full details are sent about 2 weeks prior to the course date).

Who should take this training course?
This course is useful for anyone who wants to be successful using Scrum. It's not just for ScrumMasters – but will benefit anyone who is involved in a Scrum Project and in any of the Scrum roles.  It’s strongly recommended for Product Owners, Product Managers, Project Managers, Functional / Departmental Managers, Development Team Members (including Architects, Designers, Coders, Testers, and others), and Executives involved in transitioning to Scrum within their own organization.

Will this training / certificate help my career?
The Certified ScrumMaster course is the industry-standard for preparing you to be successful with Scrum, and people who take UNICOM's Certified ScrumMaster course rate it as "worth the time and money, and something that will help them to apply Scrum and Agile concepts in Project delivery to the delight of customer".

Till when can I avail early bird rate?
Early Bird is valid if you register and pay 30 days before the event and is given to first 10 registrants only. Contact us today to check if you are elligible.

Is Service Tax included in the price?
Local Taxes are applicable in above rates

How can I make payment?
Payment can be made via Cheque / DD / Online Funds transfer / Cash Payment.

Cheque should be drawn in favour of "Unicom training and Seminars Pvt Ltd" payable at Bangalore

NEFT Payment:
Account Name: UNICOM Training & Seminars Pvt Ltd
Bank Name : State Bank of India
Bank Address: Ground Floor, K V Plaza, Green Glen Layout, Outer Ring Road, Bangalore.
A/c Number : 31729010535
IFSC : SBIN0012706
A/c Type: Current

What does Registration Fee include?
The Registration Fee includes the following: Study Material, Scrum Master Certification Exam, 2-years membership in Scrum Alliance, lunch on both days.

What is Course timing?
0900 – 1700 each day

Course dates
Date Location Duration
Price Register & Pay
10 Sep 2015 -
11 Sep 2015
Delhi-NCR 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
12 Sep 2015 -
13 Sep 2015
Pune 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
14 Sep 2015 -
15 Sep 2015
Bengaluru/Bangalore 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
15 Sep 2015 -
16 Sep 2015
Bengaluru/Bangalore 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
19 Sep 2015 -
20 Sep 2015
Delhi-NCR 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
19 Sep 2015 -
20 Sep 2015
Hyderabad 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
21 Sep 2015 -
22 Sep 2015
Hyderabad 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
24 Sep 2015 -
25 Sep 2015
Kolkata 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
26 Sep 2015 -
27 Sep 2015
Bengaluru/Bangalore 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
26 Oct 2015 -
27 Oct 2015
Hyderabad 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register
31 Oct 2015 -
01 Sep 2015
Pune 02 contact Himansu (contact@unicomlearning.com) 9538878798 Register


For any kind of registration details please contact Mr. Himansu on +91 9538878798
Group Discount:
INR 500 on Program fee for a group of 3-5
INR 1000 on Program Fee for a group of 6-10
INR 1500 on Program Fee for a group of 11 and above

Please Note: Group Discount will be applicable only on early bird and standard registration fee.

Confirm your CANCELLATION in writing up to 15 working days before the event and receive a refund less a 10% service charge. Regrettably, no refunds can be made for cancellations received less than 15 working days prior to the event.

However, SUBSTITUTIONS are welcome at any time and is done at no extra cost. The organisers reserve the right to amend the programme if necessary.

INDEMNITY: Should for any reason outside the control of UNICOM Training & Seminars (P) ltd (hereafter called UNICOM), the venue or the speakers change, or the event be cancelled due to industrial action, adverse weather conditions, or an act of terrorism, UNICOM will endeavour to reschedule, but the client hereby indemnifies and holds UNICOM harmless from and against any and all costs, damages and expenses, including attorneys fees, which are incurred by the client. The construction validity and performance of this Agreement shall be governed by all aspects by the laws of India to the exclusive jurisdiction of whose court the Parties hereby agree to submit."

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