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SVP, iLink Digital


Dr. Shankar Ramamoorthy is a dedicated Software Engineering thought leader, who has spent much of his 31 + years career managing change and improving software engineering efficiency through business driven quality management systems. He has delivered software products and provided services from the age of waterfall thru Agile and DevOps and has been responsible to bring agility, digital transformation, and faster time to market in all assignments so far. With three decades of Software Engineering and cross-functional experience in Software Industry, he has managed change and improved software engineering efficiency through business and objective driven Quality Control and Quality Assurance systems for companies he has worked for.

He started his career with C.DOT as Software Research Engineer and moved on to Product validation group and Quality functions in his career. He has worked as Chief Quality Head at Ness Technologies, Director at Agnity, Adeptia, He has held various senior positions and has successfully delivered customer success and excellence thru mentoring, training teams. He is currently Senior Vice President – Delivery Excellence at iLink Digital and prior to this he was Customer Success officer at Harman, Quality Business Partner at Amdocs, Vice President at Golden Source Corporation, Director at UST Global and Vice President at Rave Technologies and VP-Customer Advocacy Mahindra Convivia to name a few.

He has pioneered the Objective Question Metrics (OQM) Model which was his thesis topic at IIT-Delhi. This model provides guidance to Software Companies to install business driven metricate systems.

Dr Shankar is a computer science engineer from NIT Tiruchirappalli and is armed with a Ph.D in Software y Engineering from IIT Delhi, an M. Tech from IIT-Delhi in Management Systems, and an MBA from AIMA-Delhi . Dr Shankar is P.G.Dip in Business Management, Personnel Management and Industrial Management . His ability to work with Head, Hands and Heart (3H), brings his interesting passion of providing customer success in all engagements. He is a Lead Auditor of ISO9001/ISO 27001 and assessor/Trainer for CMMI/TMMI /SAFe Specialties: He has been a keynote speaker/Speaker at 100+ conferences till date on emerging topics in IT industry/Management Paradigms and is a creator of 500+ strong Industry-Academia network in Global IT Commune.


Key recommendations to accelerate your Quality Assurance & Engineering journey in WQR 2021-2022:

  • Focus on what matters. The emphasis should be on the customer experience and on business objectives, and on meeting needs in these areas with efficiency and speed. The focus is shifting from IT quality to production quality.
  • Standardize the use of test automation in QA, and use it from end to end. An automation-first approach in software quality delivery should now be the norm across all QA activities.
  • Stop talking about AI and ML, and start doing. Smart technologies are expected to transform quality engineering, so it’s imperative to begin the journey now.
  • Emphasize the availability of test environments and test data. Investment in real-time environment and data availability solutions should continue to be a focus within the organizational strategy.
  • Get management buy-in for intelligent industry initiatives. It’s a given that leadership backing facilitates change – so demonstrate feasibility, and quantify potential outcomes.

View Dr Shankar Ramamoorthy’s video