Javascript on your browser is not enabled.

Vinita Jacob

Vinita Jacob

Associate, Director-SRE, Verizon India


Vinita is a seasoned technology and operations leader with more than two decades of experience and demonstrated ability to provide strategic direction and thought leadership to build robust scalable applications and services – currently leading Site Reliability Engineering initiatives and building automation solutions for software and the associated infrastructure provisioning and driving the key SRE KPIs for Verizon. In her past roles, she has led the DevOps teams and built robust CI and CD Pipelines, Configuration and Code Management strategy and built Single Click pipelines to enable developers and operations teams. Vinita has a strong experience withKubernetes and cloud-based applications, technologies and tools, deployment,monitoring and operations. She is highly passionate aboutDevOps,AWS cloud management, Infrastructure as a Service and Windows administration. In addition to this, Vinita is also an active member of the Diversity council at Verizon India and has represented Verizon India at GHCI from 2017 to 2019. She has also been a panel member in the “Emerging Tech” track for white paperreviews. In herfree time, she loves reading and gardening.

Evangelizing the Site Reliability Engineering (SRE) Mindset
Site Reliability Engineering (SRE) is an important approach for organizations looking to optimize the performance of their systems and applications to deliver reliable, scalable and secure solutions to the users. Moving towards an SRE model involves several critical stages and evaluations that could vary for each organization based on their distinctive landscape of needs, current systems, applications and processes. There is no ‘one-size-fits-all’ solution. While organizations invest a significant amount of time to assess the current state of their systems, establish SRE goals and implement best practices, the most crucial component of the transformation journey is to rally the organization towards embracing the SRE mindset. This involves a fundamental shift in the perspective towards operations and infrastructure, by approaching them as software engineering challenges and dismantling organizational silos with a shared ownership model. A ‘Reliabilitymindset’ should bemodeled beyond SRE.